Terms of Service

    Effective Date: January 2026

    1. Introduction

    These Terms of Service ("Terms") govern your access to and use of the Studio Astral website ("Website") and any services, products, or systems provided by Studio Astral LLC ("Studio Astral," "Company," "we," "us," or "our").

    By accessing this Website or engaging with our services, you agree to be bound by these Terms.

    2. Services

    Studio Astral LLC designs, builds, and operates AI-powered business systems, including but not limited to:

    • AI phone reception
    • Call handling and scheduling systems
    • Workflow automation
    • Business process automation
    • Technology and automation infrastructure

    Some services may be offered under specific product or division names, including ChalkItUpTechnology, which is a brand/division operated by Studio Astral LLC.

    3. Eligibility

    You must be at least 18 years old and authorized to act on behalf of a business entity to use our Website or services.

    4. Use of Website

    You agree not to:

    • Use the Website for unlawful purposes
    • Attempt to interfere with the operation or security of the Website
    • Misrepresent your identity or business

    We reserve the right to restrict or terminate access for violations of these Terms.

    5. Payments & Billing

    • All payments are processed by Studio Astral LLC
    • Fees may be one-time, recurring, or usage-based
    • All fees are non-refundable unless otherwise stated in writing

    Failure to pay may result in suspension or termination of services.

    6. AI & Technology Disclaimer

    Our services rely on artificial intelligence, automation, and third-party platforms. While designed to be reliable:

    • AI-generated outputs may not always be accurate
    • Automated systems may experience errors or interruptions
    • You are responsible for reviewing and validating outputs before relying on them

    Studio Astral LLC is not responsible for business losses, missed opportunities, or errors resulting from automated or AI-driven systems.

    7. Third-Party Services

    Our services may integrate with third-party platforms such as telephony providers, AI APIs, cloud infrastructure, or payment processors. We are not responsible for outages, changes, or failures caused by these third parties.

    8. Intellectual Property

    All Website content, branding, systems, workflows, and materials are the property of Studio Astral LLC and may not be copied, modified, or redistributed without written permission.

    9. Termination

    We reserve the right to suspend or terminate services or Website access at our discretion, including for nonpayment or violation of these Terms.

    10. Limitation of Liability

    To the maximum extent permitted by law, Studio Astral LLC shall not be liable for any indirect, incidental, or consequential damages arising from the use of our Website or services.

    11. Governing Law

    These Terms are governed by the laws of the State of Illinois, without regard to conflict-of-law principles.

    12. SMS and Text Messaging Terms

    Consent to Receive Text Messages

    By providing your mobile phone number during signup, you consent to receive text messages from Studio Astral regarding:

    • Service setup and onboarding
    • Account notifications and updates
    • Billing and payment information
    • Customer support communications
    • Service alerts and maintenance notices

    Message Frequency

    You may receive approximately 5-10 text messages per month. Message frequency varies based on your service activity.

    Message and Data Rates

    Standard message and data rates may apply based on your mobile carrier's plan.

    Opt-Out

    You may opt-out of receiving text messages at any time by:

    • Replying STOP to any text message
    • Texting +1-847-302-4178
    • Emailing admin@studioastral.com

    After opting out, you will only receive essential transactional messages necessary for service delivery (such as critical account notifications).

    Help

    For assistance with text messages, reply HELP to any message or contact us at +1-847-302-4178.

    Supported Carriers

    Our SMS service is available on major carriers including AT&T, T-Mobile, Verizon, Sprint, and others. Availability may vary by carrier.

    13. Contact Information

    Studio Astral LLC
    Email: admin@studioastral.com
    Phone: +1-847-302-4178