Privacy Policy
Effective Date: January 2026
1. Information We Collect
We collect the following information when you sign up for our services:
- Full name
- Email address
- Mobile phone number
- Business name and address
- Payment information (processed securely through Stripe)
2. SMS and Text Messaging
How We Use Your Phone Number
We collect and use your mobile phone number to:
- Send service setup and onboarding instructions
- Provide account notifications and updates
- Send billing and payment notifications
- Provide customer support
- Deliver service-related alerts
What We DO NOT Do With Your Phone Number
We do NOT:
- Share your mobile phone number with third parties for marketing purposes
- Share your mobile phone number with affiliates for promotional purposes
- Sell or rent your mobile phone number to anyone
- Use your phone number for unsolicited marketing
Message Frequency
You will receive approximately 5-10 text messages per month related to your service.
Opt-Out Instructions
You can opt-out of text messages at any time by:
- Replying STOP to any text message from us
- Texting us at +1-847-302-4178
- Emailing admin@studioastral.com
After opting out, you will only receive essential transactional messages required for service delivery.
Message and Data Rates
Standard message and data rates may apply based on your mobile carrier's plan.
3. Third-Party Service Providers
We use the following third-party services to deliver our services:
- Stripe - Payment processing (does not receive your phone number)
- Twilio - SMS message delivery (technical service only, no marketing use)
- Google Workspace - Internal customer data management
- ElevenLabs - AI voice technology (does not receive your phone number)
We do NOT share your mobile phone number or personal information with third parties for marketing or promotional purposes.
4. Data Security
We implement security measures to protect your information including:
- Encrypted data transmission (HTTPS)
- Secure cloud storage
- Access controls and authentication
- Regular security audits
5. Your Rights
You have the right to:
- Access your personal information
- Request correction of your data
- Request deletion of your account
- Opt-out of communications
- Withdraw consent at any time
To exercise these rights, contact us at admin@studioastral.com or +1-847-302-4178.
6. How We Use Information
We use collected information to:
- Respond to inquiries
- Provide and operate services
- Process payments
- Improve our Website and systems
- Maintain security and compliance
7. Communications & Call Data
If you engage with services that involve phone calls or automated communications:
- Call data or recordings may be processed by third-party platforms
- You are responsible for complying with applicable consent and disclosure laws
- Studio Astral LLC does not provide legal advice regarding call recording compliance
8. Sharing of Information
We do not sell personal information.
We may share information with:
- Service providers (cloud, AI, telephony, payment processors)
- Legal authorities if required by law
9. Data Retention
We retain information only as long as necessary to operate services or comply with legal obligations.
10. Cookies & Analytics
We may use cookies or analytics tools to improve Website functionality and user experience.
11. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.
12. Contact
Studio Astral LLC
Email: admin@studioastral.com
Phone: +1-847-302-4178